Scratches and scuffs can cause playability issues on all types of optical media, including CDs, DVDs, Blu-rays and game discs.
Unlike a record player which uses a needle, or a tape player which uses a magnetic head, optical media players use a laser. Any physical marring of the plastic layer which protects the data on the disc can interfere with the laser’s ability to read the data.
The good news is that discs can be restored; all we need to do is remove the scratches.